CoreView Release Notes April 2023
Modified on Wed, 26 Apr 2023 at 11:10 AM
Categories
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What's New
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Release Information
- CoreView Release Notes September 2023
- CoreView Release Notes August 2023
- CoreView Release Notes July 2023
- CoreView Release Notes June 2023
- CoreView Release Notes May 2023
- CoreView Release Notes April 2023
- CoreView Release Notes March 2023
- CoreView Release Notes February 2023
- CoreView Release Notes January 2023
- CoreView December 2022 Release Notes
- CoreView November 2022 Release Notes
- CoreView October 2022 Release Notes
- September 2022 Release Notes
- August 2022 Release Notes
- Release 22.06 Key Features
- Release 22.05 Key Features
- Release 22.04 Key Features
- Release 22.03 Key Features
- Release 22.01 Key Features
- Release 21.12 Key Features
- Release 21.11 Key Features
- Release 21.10 Key Features
- Release 21.09 Key Features
- Release 21.08 Key Features
- Release 21.07 Key Features
- Release 21.05 Key Features
- Release 21.04 Key Features
- Release 21.03 Key Features
- Release 21.02 Key Features
- Release 21.01 Key Features
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Release Information
- Getting Started with Customer Care
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Getting Started with CoreView
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Configuring
- Configuration Overview
- Creating CoreView Tenant Administrators
- CoreView Operator Uses Cases & Dependencies
- Creating a License Pool
- Understanding Virtual Tenants
- "Send As" DNS Requirements for CoreAdoption Campaigns (Optional)
- How to enforce MFA on CoreView service accounts
- Creating a License Pool
- How to ensure security for CoreView service accounts
- Disabling MFA for CoreView service accounts
- Set Conditional Access to grant access only inside the CoreView data center
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Configuring
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How to
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Exchange Online
- How to check and analyze the Message Trace
- How To Configure Email Forwarding
- How to convert a Shared Mailbox to a User Mailbox
- How to convert a user mailbox to a shared mailbox in Exchange Online
- How to Create Microsoft 365 Groups for Improved Collaboration
- How To Create Shared Mailbox
- How To Create User Mailbox
- How To Grant Access To Mailbox
- How to List all the Mailboxes a User has access to in Microsoft 365
- How to remove delegates from Mailbox
- How to remove user access to Mailbox
- How to review and manage Exchange online mailbox permissions
- How to verify if a user has updated the Password
- Read Permission for Mailbox
- What are security groups and How to create it
- What is a Distribution Group and How to create it
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Exchange Online
- Custom Actions Library
- Getting Started with CoreHybrid
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Knowledge Resources
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Understanding CoreView - Quick Start Guides.
- CoreView Quick Start Guide Overview and Index - Tenant Admins
- CoreView Quick Start Guide Overview and Index - Operators
- Understanding CoreView Tenant Configuration – Management
- Understanding the CoreView Operator Profile
- Understanding CoreView Operator Roles (New UX)
- Understanding CoreView Operator Roles
- Understanding CoreView Operator Delegation
- Understanding CoreView - Report Column Filtering
- Understanding CoreView Tenant Configuration - V-Tenant User Filters
- Understanding CoreView Tenant Configuration - Portal Information
- Understanding CoreView Tenant Configuration Options
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Troubleshooting Common Issues
- Unable to see OneDrive, SharePoint and Exchange Data
- Remote Office 365 PowerShell session can Conflict CoreView Management Actions
- Why I cannot save the changes on existing License pool?
- Error when attempting to perform a Management Action
- Unable to modify the Assigned Licenses in my License Pool Report
- Enabling Permission for Endpoint Manager Actions
- How to enable permission for BitLocker keys report
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Tenant Administration
- How to recreate Admins Read-only
- How to add an operator to the portal?
- How to enable and configure CoreView management session
- How to provide a consent to activate Azure AD Reports Feature and activate Partial Import?
- Tips & Tricks: Leverage Pivot Reports to Prototype License Pool Criteria Filter
- Tips & Tricks - How to manage email notifications for newly added Operators.
- Disable MFA from Read Only Service Accounts
- How To: Report on "Consumed Portal Licenses"
- How to Configure Allowed IP Addresses for CoreView Service Accounts
- Tips & Tricks: How to merge License Pools
- How to Use CoreView's Global Report Filters
- How to use the What If tool to check Azure AD conditional access policies
- How to Configure Allowed IP Addresses for CoreView Service Accounts
- How to Archive a Teams Group
- How to Restore a Teams Group
- On-demand Import for a Single Device in Endpoint Manager (Intune)
- Custom Actions using the Microsoft Graph API
- How to set up your tenant for the switch to Microsoft Graph API
- GraphAPI configuration: How to get Client ID and Client Secret
- How to provide consent to import exchange information
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Reporting and Analytics
- How do I Check and Manage Calendar Permissions for a User?
- How CoreView can help you with your Microsoft 365 Chargeback Goals.
- New UX: Understanding the new License Centers
- Understanding the Savings Opportunities Dashboard
- Understanding the License Optimization center
- Understanding License Pool Snapshots report
- Understanding Call quality dashboard
- Understanding Call quality report
- Understanding User call quality report
- Understanding Teams groups activity report
- Understanding Teams Adoption Growth Report
- Understanding Endpoint Manager reports
- Understanding Teams dashboard
- Understanding Risky Users report
- Understanding Storage Dashboard
- Troubleshoot Active Users (License Usage) data
- Legacy Protocol Management
- Report Columns: Is active 30/60/90
- Quarantined Messages Report - Understanding The Reports
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Managing and Administration
- Teams Voice: Direct Routing Support
- How to enable management function?
- Forward SMTP Address vs Forward Address management actions
- How to add the users in bulk while executing Users management actions?
- How to Create & Manage Custom Actions
- How to schedule a report to be sent automatically, and how to modify its scheduling options?
- How to schedule an alert report for the License Count
- Tips & Tricks – How to read and modify license pool report?
- Overview of CoreView Workflow
- How to delegate Workflow management using roles
- How to configure CoreView and ServiceNow integration
- How to Enable Multi Factor Authentication for Operators and Admins who Access the CoreView Portal
- How Can I Migrate from Group-Based Licenses to Direct Licenses Managed by CoreView?
- Naming convention rules
- Custom Actions: Forbidden and Warning Values
- How to add users to Distribution Group in bulk using via CSV
- Not able to manage licenses error
- Using custom action json output as an input in the workflow
- Setting the Sensitivity Label on SharePoint as a Mandatory Field
- DistinguishedName vs OnPremisesDistinguishedName
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Understanding CoreView - Quick Start Guides.
- CoreView Product Manual
- Health Check
- Actions
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Playbooks
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Out-of-the-Box playbooks
- Introduction
- Overview
- Configuring predefined policies
- Edit policy settings: Set and monitor thresholds
- Edit remediation settings: Manual and automatic remediation
- Edit remediation settings: Configure attestation
- Remediation settings: Security & Identity policies
- Remediation settings: Teams Management policies
- Remediation settings: License Management policies
- Remediation settings: SharePoint & OneDrive Management policies
- Remediation settings: Exchange Management policies
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Out-of-the-Box playbooks
- Workflows
- Learning Platform
- Internal Customer Care Resources
- Archive
- PowerShell
- Webinars and Events
- CoreVoice
- Internal Support
April 26 Enhancements
- [Management Actions] "Sync User Data" now available in NewUX – You can now manually trigger a user’s Exchange data synchronization from the user card in NewUX using the "Sync user data" action.
- [Reports] Filter tag now available – We've added a new tag to the title bar of all reports that indicates whether a virtual tenant, report filter, or global filter is applied. With just a glance, you can see if a report is displaying all data or if filters are applied.
- [Playbooks] "Status" column now in pole position – The "Status" column in the "Current snapshot of matched items" widget in the Playbook strategic dashboard has surpassed all others, reaching the first position on the left! Quickly see if there are policies that are not compliant with the set threshold without scrolling to the end of the table. This is a great victory for everyone!
- [Playbooks/Healthcheck] A touch of color to bars in Strategic dashboard and Healthcheck –
The "Current snapshot of matched items" widget in the Strategic Dashboard and Healthcheck now displays color-coded bars to indicate policy compliance. Plus, the new intuitive icons in the "See details" column make it even easier to understand the status of each policy. It's like seeing your Playbook in a whole new light! - [Custom Lists] Easily manage associated Workflows – In the Custom List modal, you can now see the associated Workflows in a new tab called "Associated Workflows". Plus, we've added helpful Delete button status and warnings to prevent accidental deletions.
- [Playbooks/KPIs] How to delete Custom Dashboards and KPIs – We've introduced a new feature that lets you delete policies and KPIs from the LegacyUX. Now, when you're in the Playbook Library or a Legacy Custom Dashboard, you can easily delete a single KPI (shown as a policy) or the entire Legacy Custom Dashboard (shown as Playbook). To delete, simply click on the Recycle bin icon beside the Legacy Custom Dashboard title in the filter panel, the Recycle bin at the top right of the Dashboard page, or the Recycle bin in the policy box. Voila! It's as easy as that.
- [Playbooks/Healthcheck] Optional Threshold in Policy Wizard – Introducing a new feature that simplifies Policy creation for Tenant Admins: in the Policy wizard, when defining a new Policy, the 'Set Threshold' field is not required anymore. So, if you don't have enough information or can't set an accurate threshold value, don't worry – it's not a problem!
- [Playbooks] Display name in Manage Exceptions – Manage Exceptions now shows the "Display name" of the item treated as an exception, instead of the ID.
- [Workflow] Add "Manage SP external sharing setting" action – Actions will conquer the world! The "Manage SP external sharing settings" action, previously only available in Management Actions, can now be integrated and automated in your Workflows and Playbooks. This opens up a world of possibilities for using them in remediations and other processes.
- [Migration] LegacyUX report buttons disabled – Hey there! We know transitions can be daunting, but fear not – we're committed to making your transition to the NewUX as smooth as possible. As you probably know, reports will be safely migrated from LegacyUX on April 26, while the full portal will be migrated on May 15. To ensure that your reports are not lost during the migration process, we're disabling all buttons for saving, scheduling, and creating alerts on LegacyUX. But don't worry, we've got your back and your reports will be safely transferred. So sit back, relax, and enjoy the ride!
April 12 Enhancements
- [Management Actions] Enable/Disable On-Premises Accounts – We've added a new feature to Management Actions that lets you easily enable and disable on-premises user accounts. This feature works like the "Edit sign-in status" action for cloud accounts. Try it out and let us know what you think! (UserVoice)
- [Management Actions] Search Bar for Licenses – You can now quickly search for licenses in Management Actions using the new search bar. This feature makes it faster and easier to find the right license when you have many of them. Remember that you can search by terms that match the SKU names or the Service Plan names (contained in the SKUs).
- [Management Actions] Assign Service Plans in "Manage Service Plans" – Good news! You can now assign Service Plans to one or more users in the "Manage Service Plans" Management Action, just like in the Legacy UX. It's super simple - just choose one or more users in the "Choose target" panel, then select one or more Service Plan(s) in the "Manage service plans" panel. The Service Plans will be activated for all users who have a License that includes them. It's easier to do than to explain!
- [Management Actions] Edit Title Field in "Edit Users Properties in Bulk" Management Action – You asked, and we delivered! The "Edit users’ properties in bulk" action now includes the ability to edit the "Title" field for multiple users at once. This feature streamlines the process of managing user properties in bulk, making it more efficient and hassle-free. Thank you for your feedback, and happy managing!
- [Playbooks] New "Recalculating" icon added in the Library and Monitoring Dashboard – Hey there Playbooks users! We've added a new "Recalculating" icon to the Library and Monitoring Dashboard. This new feature lets you know when the count is being updated after you add or remove one or more exceptions from matched items, preventing any confusion or misunderstandings of the system's state. Just keep in mind that during this process, the 'Matched items' and 'Exceptions' badges will be temporarily replaced by the icon.
- [Playbooks] Added More Recurrence Options to “Run Workflow” Remediation – Who says you can't have it all? With the new scheduling options, you can set the exact time, date, and frequency of your policies. When creating a Custom Policy with "Run workflow" as remediation action and scheduling it with a 'Monthly' interval, you can now set 'On the,' 'Day of week,' and 'Last day of the month' options. Plus, you can select 'Hourly' and set an hourly recurrence, as well as 'Start day', 'Time' and 'UTC', and 'End day'. This can make sure your policies run at the perfect time for maximum efficiency.
- [Menu] 'Dashboard' menu items relocated – April, time for spring cleaning! 'Dashboards' menu items in Reports have been relocated under their respective categories, at the top, for easier navigation.
April 3 Enhancements
NEW FEATURES
Discover the latest enhancements to CoreView.
- Extension Attributes are never enough – That's why CoreView now supports up to 30 string Extension Attributes, doubling the previous limit of 15 (and adding moving the total number of extension attributes mapped to 45.) Additionally, you can view them in your Reports and Management Actions, providing you with even greater flexibility and customization options. (UserVoice)
- Refactor Permissions – We've made some significant improvements to make it easier for you to manage permissions.
We've improved the consistency of the experience across all tabs, which makes it simpler to understand the scope of each permission. Now, all tabs have the same behavior, so it's easier to manage and apply permissions consistently.
Additionally, we've introduced two options to handle permissions. You can enable the "Show all" toggle to grant all permissions, which will dynamically update when new reports/items/actions are released. Alternatively, you can select the "Select all" checkbox to apply permissions to all items, but without dynamic updates.
Finally, we've implemented a search bar in every tab to make it easier to find the information you need. - Apply Report Filters to Policy Queries with ease! – Tenant admins can now easily apply Report Filters to a query while creating or editing a custom policy in CoreView. Select an existing filter from the table or create a new one on the fly for advanced filtering options!
STREAMLINE YOUR EXPERIENCE IN COREVIEW
Get ready for a smoother and more efficient CoreView experience!
- Playbooks – In the Playbook Library, Monitoring dashboards, and Matched items windows, when expanding a Policy box (either custom or out-of-the-box) with an associated Workflow, a question mark icon will now appear next to the Run Workflow call to action. Clicking on this icon will open a pop-up displaying the Workflow configuration and actions associated with the Policy.
- Playbooks – In addition to the previous enhancement, in the 'Edit panel' of an Out-of-the-Box Policy, you will see a 'Preview' call-to-action that also opens a pop-up displaying the Workflow configuration and actions associated with the Policy.
- Reports – On any report page, such as Active Users or Guest Users, the left sidebar that lists all created Custom Reports will be displayed or hidden by default depending on the existence of any Custom Reports. The sidebar will be shown if at least one Custom Report exists and hidden if none exist.
VISIBILITY AND CONTROL OVER YOUR DATA
Gain full visibility and control over your data with our latest updates.
- Managing Permissions – In the Operators tab, you can now view all child groups (if any) for each selected group, allowing you to see the hierarchical relationships of the groups you want to apply permissions to. This way, you can easily identify which subgroups inherit permissions from their parent group.
- Call Cards – We've heard your request and added the 'Export' action to all call cards, allowing you to create a CSV report on call quality and usage. This new feature eliminates the need for tedious copy-pasting.