Problem Statement:

How do I configure Email Forwarding


Email forwarding lets you to set up a mailbox to forward email messages sent to a user's mailbox to another user's mailbox in or outside of your organization. 

You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, refer the "Recipient Provisioning Permissions" entry in the Recipient  Permission topic.

Use Exchange Admin Center to set up Email Forwarding 

  1. In the Exchange admin center, navigate to Recipients > Mailboxes.

  2. In the list of user mailboxes, click or tap the mailbox that you want to set up mail forwarding for, and then click or tap Edit .

  3. On the mailbox properties page, click Mailbox Features.

  4. Under Mail Flow, select View details to view or change the setting for forwarding email messages.

    On this page, you can set the maximum number of recipients that the user can send a message to. The recipient limit is unlimited by default. If you want to specify a limit, click the Maximum recipients check box and then type the limit in the text box beneath the check box.

  5. Check the Enable forwarding check box, and then click or tap Browse.

  6. On the Select Recipient page, select a user you want to forward all email to. Select the Deliver message to both forwarding address and mailbox check box if you want both the recipient and the forwarding email address to get copies of the emails sent. Click or tap OK, and then click or tap Save.

        For more details kindly refer link : Use Exchange Admin Center to set up email Forwarding

PowerShell to set up Email Forwarding:

This example delivers email to the mailbox of Douglas Kohn and also forwards all mail sent to Douglas Kohn to an external email address, 

Set-Mailbox -Identity "Douglas Kohn" -DeliverToMailboxAndForward $true -ForwardingSMTPAddress ""

Set-Mailbox -Identity "Ken Sanchez" -ForwardingAddress ""

To verify:

Run the following command in the Exchange Management Shell. 

Get-Mailbox <identity> | Format-List ForwardingSMTPAddress,DeliverToMailboxandForward

Make sure that the forwarding address is listed in the ForwardingSMTPAddress parameter. Also, if the DeliverToMailboxAndForward parameter is set to $true, messages will be delivered to the mailbox and to the forwarding address. If the parameter is set to $false, messages are delivered only to the forwarding address.

How to set up Email Forwarding using CoreView:

You can use CoreView to perform Email Forwarding Set up:

  • Go to CoreView Portal
  • Search for "Forward" in the "FILTER REPORTS" textbox 

There are two actions:

1. Forward Email ( Address Book)

Specify the recipient you want to receive the forwarded email. Checking the box to “Save Local Copy” will retain new messages in the original mailbox and forward them to the new destination.

2. Forward Email ( SMTP Address)

Specify which user you want to forward the new messages. Checking the box to “Save Local Copy” will retain a copy in the original mailbox and forward one to the new destination.

PowerShell cmdlets used:

#Forward Email Cmdlet

For information on how to set up Email Forwarding using CoreView kindly refer  - Forward SMTP Address vs Forward Address management actions

Note: operators will be able to see and manage only mailboxes part of their V-Tenant defined scope.

Using CoreSuite you can not only manage every aspect of mailbox permissions, but you can also create, manage, monitor and delete mailbox objects and their configuration easily, always within the scope of your V-Tenant.

CoreSuite is an advanced Microsoft 365 tool offered by CoreView, used for reporting, managing, monitoring, auditing, and automating activities on your tenant to help keeping it under control. It simplify day by day activities, while ensuring a safer and more compliance management through tenant delegation, granular permission control, license optimization, workflow. 

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