Management Actions

Modified on Tue, 21 Jun 2022 at 11:37 PM

The management actions available are:

  • Custom actions

These actions are available only for the organization which acquired SKU:ADM. 

Using this action tenant admin are able to write custom PowerShell script covering any management action on their tenant and distribute those scripts easily to other operators who will be able to run them within their V-tenant without being a tenant admin.

Please check this article for more information on how to create a custom action:  Manage Custom Actions

  • Teams
    • Create Teams Groups:  Create a new Teams group with all the necessary information
    • Create Teams Group Channel: Create a Teams channel from an existing Teams group
    • Edit Teams Group: Edit the selected Teams group information 
    • Edit Teams Group Channel: Update a Teams channel from an an existing Teams group 
    • Remove Teams Group: Delete selected Teams groups
    • Remove Teams Channel: Remove a Teams channel starting from an existing Teams group 
    • Manage Teams Group Members: Add or remove members from the selected Teams group 
    • Add Members to Teams Groups: Add members to a Teams 
    • Manage Teams Policies: Allow you to manage Teams policies 
    • Assing - Unassing Teams Resource Account 
    • Create Teams Resource Account Create a resource account 
    • Create Teams Call Queue Create a Phone system call queue
    • Edit Teams Call Queue Modify a phone system call queue
    • Edit Teams Resource Account Modify an existing resource account 
    • Free Phone Number From Teams Resource Account
    • Manage Phone Number Update the information listed for a user's online number 
    • Remove Teams Call Queue Eliminate Phone System call queues.
    • Create Teams Auto Attendant
    • Edit Teams Auto Attendant
    • Remove Teams Auto Attendant

  • Mailbox
    • Forward SMTP Address: Specify which user you want to forward the new messages. Checking the box to “Save Local Copy” will retain a copy in the original mailbox and forward one to the new destination.
    • Forward Address: Specify the recipient you want to receive the forwarded email. Checking the box to “Save Local Copy” will retain new messages in the original mailbox and forward them to the new destination.
    • Grant Access to Users: Grant access for a specific mailbox(es) indicating the level of access rights: full access, external account, delete item, read permissions, change permissions, change owner with a possibility to configure the auto mapping.
    • Grant Access to Mailboxes: Grant access for a specific user(s) indicating the type of access right: full access, external account, delete item, read permissions, change permissions, change owner with a possibility to configure the auto mapping.
    • Grant Full Access to Manager: Grant to the given manager(s) the full access permission on the user mailboxes
    • Manage CAS: Enable or disable the following Client Access server parameters: ActiveSync, OWA, Pop, Imap, Mapi, Ews.
    • Copy Permissions To: Choose a user you want to copy permissions to and indicate the other user account by selecting the replace or merge permissions option.
    • Copy Permissions From: Choose a specific user you want to copy permissions from by selecting the replace or merge permissions option.
    • Remove Mailbox Permission: Remove access for other users to the selected mailbox.
    • Remove Mailbox Permission Rights: Remove specific mailbox permission rights (including mail send permissions) for the selected user.
    • Regional Settings: Manage user regional settings by choosing a language.
    • Manage Quota: Specify the send, send-receive and warning quota.
    • Create Mailbox:  Create a mailbox specifying all the necessary user details.
    • Edit Mailbox: Edit mailbox properties such as general information, contact information, email addresses, Organization, or Mailtip for the selected user and specify if you want the user to reset their password on the next login.
    • Create Shared Mailbox: Create a shared mailbox specifying all the necessary details.
    • Edit Shared Mailbox: Edit shared mailbox properties.
    • Create Resource Mailbox: Create a resource mailbox (either equipment or room mailbox) after filling in the necessary information and specifying the type of booking request while identifying whether it should be hidden from the Address Lists.
    • Edit Equipment mailbox: Edit the properties for the selected equipment mailbox.
    • Edit Room mailbox: Edit the properties of the selected room mailbox.
    • Manage Calendar Permissions: Assign permissions to selected user(s) for a specific user’s calendar.
    • Convert To Shared Mailbox: Convert the selected user mailbox(es) to a shared mailbox.
    • Manage Clutter: Enable/disable clutter for all mailboxes, or select specific mailboxes to update.
    • Remove Mailbox: Choose the mailboxes to be deleted.
    • Grant send on behalf to on mailbox: Grant ‘send on behalf of’ permissions for selected mailboxes.
    • Manage Send As Permissions: Manage the “send as” permissions on a specific mailbox.
    • Edit Mailbox Type:  Change the mailbox type for selected users from the available option: SharedMailbox, EquipmentMailbox, RoomMailbox, UserMailbox.
    • Assign Contacts Folder delegate: Assign Editor permissions for a user to access the Contacts folder of a target Mailbox.
    • Remove Contacts delegate: Remove the delegate from the Contacts folder of a target Mailbox.
    • Configure Auto Reply: Enable, disable or schedule an auto-reply message, along with the specific text for both internal and external recipients. 
    • Manage Quarantine Messages: View and release false positive quarantined messages.
    • Manage archive: Create an archive mailbox to store additional messaging data.
    • Set archive name: Set the archive name for each selected user.
    • Manage Litigation Hold: Enable data retention for the mailboxes and repositories of specific users.
    • Enable Mailbox Audit: Enable or disable mailbox audit logging for selected mailboxes mailbox.
  • User 
    • Manage Password: Change a user password specifying if you want the user to immediately change it on their next login.
    • Password Never Expires: Enable/disable the option for the password never to expire on selected user accounts.
    • Manage Licenses: Assign or Unassign licenses for selected users, and specify the associated license pool to be used.
    • Edit User Properties: Change a user’s personal information and licenses assigned.
    • Create User: Add a new user account with the associated information, license assigned, and other details.
    • Remove User: Delete selected users.
    • Rename User: Change a user’s principal name.
    • Revoke User Sessions: Invalidate the refresh tokens issued to applications for a user.
    • Restore User: Restore a deleted user saved in the recycle bin.
    • Remove User From Recycle Bin: Eliminate a deleted user from the recycle bin.
    • Manage MFA: Set up multi-factor authentication for Office 365 users.
    • Reset MFA: Resetting a user's MFA details requires the user to re-register at next log-on. 
    • Edit Users Properties in bulk: Change User information in bulk
    • Assign to License Pool: Choose a value to assign a selected user to the license pool configured using assign mode.
    • Edit Sign-In Status: Manage sign-in status parameters.
    • Manage Service Plans: allow to manage single service within a bundled SKU.
    • Assign to Organizational Unit: allow to assign the user to an organizational unit
    • Remove Guest User: remove selected guest users
    • Remove All Licenses remove all licenses assigned to selected users 
    • Invite External User allows the operator to invister external users to our tenant
    • Set Portal Attribute Define the portal attribute for an user
    • Add Tags: operators can add tags to an user
    • Flush Tags: this action will remove all the tags associated with the users selected.
    • Manage Tags: operators can add and remove tags 
    • Remove Tags operators can remove tags associated to an user
  • Mobile
    • Remove Mobile Device: Remove mobile devices from the mobile devices list.
    • Wipe: Erase all exchange data from the phone
    • Allow Quarantined Mobile Device: Allow a quarantined mobile device to access the Tenant's Exchange server.
  • Distribution Groups
    • Create Distribution Group: Add a new distribution group along with all the necessary information.
    • Edit Distribution Group: Edit the selected distribution group information.
    • Remove Distribution Group: Delete selected distribution groups.
    • Add distribution group members: Add members to the selected distribution group.
    • Remove distribution group members: Delete a user from the selected distribution group.
    •  Add Members To Distribution Group: Add members to a distribution group and a mail-enabled security group.
    • Grant Access to Distribution Group: Grand access right to the Distribution groups specifying User access permissions.
    • Remove Distribution Group Delegation:  Remove the access rights from the user on a specific distribution group.
  • Office 365 Group
    • Create Office 365 Group: Create a new Office365 group along with the necessary information.
    • Edit Office 365 Group: Edit Office 365 group information.
    • Remove Office 365 Group: Delete Office365 groups.
    • Manage Office 365 Group Members: Add members to a selected Office 365 group specifying the role(s) (member, subscriber).
    • Add member to Office 365 group: Select members to be added to the specific Office 365 group(s) specifying the role(s) (member, subscriber).
    • Remove members from Office 365 group: Remove members from a chosen Office 365 group.
    • Restore Office 365 Deleted Group: retrieve (restore) a deleted Office 365 Group(s) in real time.
  • Mail Contact
    • Create Mail Contact: Create a new mail contact along with the necessary information.
    • Edit Mail Contact: Edit the mail contact information for a specific user.
    • Remove Mail Contact: Delete a mail contact.
    • Create Mail User Create a new mail user along with the necessary information
    • Edit Mail User Edit the mail user contact information for a specific user 
    • Remove Mail User Delete a mail user
  • Security Group
    • Create Security Group: Create a new Security group along with the necessary information.
    • Edit Security Group: Edit a Security group’s information.
    • Remove Security Group: Delete Security groups.
    • Add Security Group Members: Add members to a selected Security group.
    • Remove Security Group Members: Remove members to a security group.
    • Add Members To Security Groups: Add members to a security group
  • Skype for Business 
    • Manage Skype User Settings (Beta): Change the Skype User settings such as Skype policy.  These control different features such as allowing the recording of conversations and meetings, as well as non-archived features for compliance.  In addition, these settings allow you to choose people outside your organization that the user can communicate with, such as External Skype for Business users, or External Skype users.
    • Manage International Skype Settings (Beta): Enable the permission for a specific Skype User to make international calls.
    • Manage On-Premises Number: Clear the Skype for Business number assigned to a Skype User, or modify the number as needed.
    • Manage Online Number: Update the information listed for a user’s online number.
    • Manage Skype for Business Conferences: Edit the Audio Conferencing settings - such as the provider, default toll or toll-free number, conference ID or PIN - for a selected user.
    • Create Call Queue: Create a Phone System call queue including:
      • An organizational greeting.
      • Music while people are waiting on hold.
      • Redirecting of calls to call agents in mail-enabled distribution lists and security groups.
      • Making settings for call queue maximum size, and call handling options.
    • Edit Call Queue: Modify a Phone System call queue including greeting, music on hold, making settings for call queue maximum size, and call handling options.
    • Delete Call Queue: Eliminate Phone System call queues.
  • OneDrive 
    • Manage OneDrive Owners: Assign a secondary administrator to OneDrive For Business (ODFB).
    • Add OneDrive Owners in Bulk: Assign secondary administrators to OneDrive For Business (ODFB) in bulk.
    • Remove OneDrive Owners in bulk: Remove administrators to OneDrive For Business (ODFB) in bulk.
    • Pre Provision OneDrive Sites: Pre provision a user OneDrive for Business storage areas and site.
    • SetOneDriveQuota: Change OneDrive Quota (in bulk).
  • SharePoint 
    • Manage SharePoint Owners: Manage owners per site collection.
    • Add SharePoint Owners in Bulk: Add owners to Site Collections in bulk.
    • Remove SharePoint Owners in Bulk: Remove owners to Site Collections in bulk.
    • Set SharePoint Quota: Change storage allocated and warning levels, user code maximum and warning levels.
    • Create SharePoint Site: Create SharePoint Site Collection (with real time retrieval of time zones, languages and available templates including custom ones).
    • Delete SharePoint Site: Move Site Collections to Recycle bin.
    • Remove Site From Recycle Bin: Delete site collections from recycle bin.
    • Restore Site From Recycle Bin: Restore site collections from recycle bin.
  • OnPremises (Only Available with Hybrid Module)
    • Create On Premises Distribution Group Add a new distribution group along with all the necessary information. 
    • Create On Premises Security Group Add a new security group along with all the necessary information. 
    • Create On Premises User Add a new on premises user account with the associated information
    • Create Synchronized User Add a new syncrhonized user account with the associated information
    • Edit On Premises Distribution Group Edit a distributio group’s information
    • Edit On Premises Security Group Edit a Security group’s information
    • Edit User Properties Change a user’s personal information 
    • Enable Remote Mailbox Action used to create a mailbox in the cloud-based service for an existing user in the on-premises Active Directory.
    • Remove On Premises Distribution Group Delete Distribution groups.
    • Remove On Premises Security Group Delete Secrutiy groups 
    • Reset Sync User Password Reset password 
    • Unlock User

After you execute a management action, you can check its progress on the task board:

You will be notified when an executed action is complete. You may also receive warnings to remind you of important information regarding the action:

If an action cannot be performed, you will see an error message:

To verify the detailed result message of failed action, click on Tasks arrow so that Tasks detailed table will be opened, and you can control ‘Short Description’ and/or ‘Description’ column containing Task Timestamp, parameters and Error description.


  1. Once the management session is opened it will be available to all operators with the management role. The management session expires after 2 hours of the execution of the last management action. Once the management session has expired, you will not be able to view the flagged management box any longer.
  2. Some actions can be performed in bulk by loading the items from a CSV file. The CSV file should include the list of User Principal Names (UPN’s) in one column with each UPN in a separate row. If the management action in a bulk takes more than 2 hours an automatic management session will be opened to complete bulk action successfully.

You can find the recommended management actions to give an access to your operators based on their roles in this article: 3.7.1 Recommended Permissions and Management Actions.

Published: 06/26/2019

Updated: 02/23/2021

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