Exchange Reports
Modified on Fri, 17 Jun 2022 at 02:05 AM
Categories
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What's New
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Release Information
- CoreView Release Notes May 2023
- CoreView Release Notes April 2023
- CoreView Release Notes March 2023
- CoreView Release Notes February 2023
- CoreView Release Notes January 2023
- CoreView December 2022 Release Notes
- CoreView November 2022 Release Notes
- CoreView October 2022 Release Notes
- September 2022 Release Notes
- August 2022 Release Notes
- Release 22.06 Key Features
- Release 22.05 Key Features
- Release 22.04 Key Features
- Release 22.03 Key Features
- Release 22.01 Key Features
- Release 21.12 Key Features
- Release 21.11 Key Features
- Release 21.10 Key Features
- Release 21.09 Key Features
- Release 21.08 Key Features
- Release 21.07 Key Features
- Release 21.05 Key Features
- Release 21.04 Key Features
- Release 21.03 Key Features
- Release 21.02 Key Features
- Release 21.01 Key Features
- Release 20.12 Key Features
- Release 20.11 Key Features
- Release 20.10 Key Features
- Release 20.09 Key Features
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Release Information
- Getting Started with Customer Care
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Getting Started with CoreView
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Configuring
- Configuration Overview (New UX)
- Configuration Overview
- Creating CoreView Tenant Administrators (New UX)
- Creating CoreView Tenant Administrators
- CoreView Operator Uses Cases & Dependencies
- Creating a License Pool
- Understanding Virtual Tenants
- Frequently Asked Configuration Questions
- "Send As" DNS Requirements for CoreAdoption Campaigns (Optional)
- How to enforce MFA on CoreView service accounts
- Creating a License Pool
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A Quick Tour of CoreView
- A Quick Tour of the CoreView Interface
- Introducing the CoreView New User Experience
- CoreView New UX FAQ
- CoreView Dashboards
- Using CoreView Reports
- How to use CoreView Management Actions (New UX)
- How to use CoreView Management Actions
- Understanding CoreView Releases
- Creating your first Workflow - A Practical Exercise
- Introducing the new site for Partner customer management
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Configuring
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How to
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Exchange Online
- How to check and analyze the Message Trace
- How To Configure Email Forwarding
- How to convert a Shared Mailbox to a User Mailbox
- How to convert a user mailbox to a shared mailbox in Exchange Online
- How to Create Microsoft 365 Groups for Improved Collaboration
- How To Create Shared Mailbox
- How To Create User Mailbox
- How To Grant Access To Mailbox
- How to List all the Mailboxes a User has access to in Microsoft 36
- How to remove delegates from Mailbox
- How to remove user access to Mailbox
- How to review and manage Exchange online mailbox permissions
- How to verify if a user has updated the Password
- Read Permission for Mailbox
- What are security groups and How to create it
- What is a Distribution Group and How to create it
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Exchange Online
- Custom Actions Library
- Getting Started with CoreHybrid
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Knowledge Resources
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Understanding CoreView - Quick Start Guides.
- CoreView Quick Start Guide Overview and Index - Tenant Admins
- CoreView Quick Start Guide Overview and Index - Operators
- Understanding CoreView Tenant Configuration – Management
- Understanding the CoreView Operator Profile
- Understanding CoreView Operator Roles
- Understanding CoreView Operator Delegation
- Understanding CoreView - Report Column Filtering
- Understanding CoreView - The User Interface
- Understanding CoreView Tenant Configuration - V-Tenant User Filters
- Understanding CoreAdoption – Templates and Campaigns
- Understanding CoreLearning - Content Hierarchy
- Understanding CoreView Tenant Configuration - Portal Information
- Understanding CoreView Tenant Configuration - CoreLearning
- Understanding CoreView Tenant Configuration Options
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Troubleshooting Common Issues
- Unable to see OneDrive, SharePoint and Exchange Data (New UX)
- Unable to see OneDrive, SharePoint and Exchange Data
- Remote Office 365 PowerShell session can Conflict CoreView Management Actions
- Why I cannot save the changes on existing License pool?
- Error when attempting to perform a Management Action (New UX)
- Error when attempting to perform a Management Action
- Unable to modify the Assigned Licenses in my License Pool Report
- Enabling Permission for Endpoint Manager Actions (New UX)
- Enabling Permission for Endpoint Manager Actions
- How to enable permission for BitLocker keys report (New UX)
- How to enable permission for BitLocker keys report
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Tenant Administration
- How to recreate Admins Read-only (New UX)
- How to recreate Admins Read-only
- How to add an operator to the portal?
- How to enable and configure CoreView management session (New UX)
- How to enable and configure CoreView management session Current UX
- How to provide a consent to activate Azure AD Reports Feature and activate Partial Import?
- Tips & Tricks: Leverage Pivot Reports to Prototype License Pool Criteria Filter
- Tips & Tricks - How to manage email notifications for newly added Operators.
- Disable MFA from Read Only Service Accounts
- How To: Report on "Consumed Portal Licenses" (New UX)
- How To: Report on "Consumed Portal Licenses"
- How to Configure Allowed IP Addresses for CoreView Service Accounts
- Tips & Tricks: How to merge License Pools
- How to Use CoreView's Global Report Filters
- How to use the What If tool to check Azure AD conditional access policies
- How to Configure Allowed IP Addresses for CoreView Service Accounts
- How to Archive a Teams Group
- How to Restore a Teams Group
- On-demand Import for a Single Device in Endpoint Manager (Intune)
- Custom Actions using the Microsoft Graph API
- How to set up your tenant for the switch to Microsoft Graph API
- GraphAPI configuration: How to get Client ID and Client Secret
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Reporting and Analytics
- How do I Check and Manage Calendar Permissions for a User? (newUX)
- How CoreView can help you with your Microsoft 365 Chargeback Goals.
- New UX: Understanding the new License Centers
- Understanding the Savings Opportunities Dashboard
- Understanding the License Optimization center
- Understanding License Pool Snapshots report
- Understanding Call quality dashboard
- Understanding Call quality report
- Understanding User call quality report
- Understanding Teams groups activity report
- Understanding Teams Adoption Growth Report
- Understanding Endpoint Manager reports
- Understanding Teams dashboard
- Understanding Risky Users report
- Understanding KPI dashboard
- Understanding Storage Dashboard
- Troubleshoot Active Users (License Usage) data
- Legacy Protocol Management
- Report Columns: Is active 30/60/90
- Quarantined Messages Report - Understanding The Reports
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Managing and Administration
- Teams Voice: Direct Routing Support
- How to enable management function?
- CoreView Playbooks Overview
- CoreView Playbook Policy Overview
- Forward SMTP Address vs Forward Address management actions
- How to add the users in bulk while executing Users management actions?
- How to Create & Manage Custom Actions (New UX)
- How to Create & Manage Custom Actions
- How to schedule a report to be sent automatically, and how to modify its scheduling options?
- How to schedule an alert report for the License Count
- Tips & Tricks – How to read and modify license pool report?
- Overview of CoreView Workflow
- How to delegate Workflow management using roles
- How to configure CoreView and ServiceNow integration
- How to Enable Multi Factor Authentication for Operators and Admins who Access the CoreView Portal (New UX)
- How to Enable Multi Factor Authentication for Operators and Admins who Access the CoreView Portal
- How Can I Migrate from Group-Based Licenses to Direct Licenses Managed by CoreView?
- Naming convention rules
- Custom Actions: Forbidden and Warning Values
- How to add users to Distribution Group in bulk using via CSV
- Not able to manage licenses error (New UX)
- Not able to manage licenses error
- Using custom action json output as an input in the workflow
- Setting the Sensitivity Label on SharePoint as a Mandatory Field
- DistinguishedName vs OnPremisesDistinguishedName
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Customer Engineering Workshop
- Migrating from Azure Group Based Licensing to CoreView
- Customer Engineering Workshop - Teams Voice
- Customer Engineering Workshop - Playbooks – policy, perfected
- New UX Workshop - General Overview Session 2
- New UX Workshop - General Overview Session 1
- What’s new in License reporting – the new user interface and the License Center
- CoreView and ServiceNow – Integrating Workflows with ServiceNow
- Advanced Workflows & Custom Actions
- Customer Engineering Workshop: Reports, Dashboards, and Alerts
- Limiting M365 Admin Access with Permission Roles, V-tenants, and License Pools
- Customer Engineering Workshop Global - Group Licensing with CoreView
- Customer Engineering Workshop Global - Filters and Custom Actions
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Understanding CoreView - Quick Start Guides.
- Internal Customer Care Resources
- Service Issues
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CoreView Product Manual
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Analyze
- Dashboards
- KPI Dashboard
- Operational Reports
- License Reports
- User Reports
- Mail Traffic Reports
- Exchange Reports
- Skype for Business Reports
- Teams Reports
- Group Reports
- Device Reports
- Endpoint Manager Reports
- Security reports
- SharePoint Reports
- Aggregation Reports
- OneDrive Reports
- Yammer Reports
- Report Actions
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Analyze
- Getting Started with CoreLearning
- Getting Started with CoreScan
- Getting Started with CoreTag
- Getting Started with CoreSaaS
- Learning Platform
Exchange reports include the following:
- Exchange Inactive Mailboxes: provides data on active vs. inactive users, as well as details on inactive users.
- Email Addresses: provides a table of users’ full names, login names, primary email addresses, and other email addresses. You can export, print, or schedule this table. You can also apply filters to this table.
- Mailbox Sizes: provides a table of the top 10 largest mailboxes, and a table of all mailboxes sorted by size.
- Archive Sizes: provides a table of archive sizes (in MB) and archive item counts, sorted by size.
- Recipients by Type: provides a table of mailbox information across all recipient types. This table is action-enabled. You can also filter the table by recipient type.
- Recipient Over Time: provides a table of recipient types over a given time interval. You can adjust the time interval in the top right corner of the table. You can see more details by hovering your mouse cursor over data points or by clicking on them.
- Users with Archiving: provides a list of users with archive mailboxes.
- User Audit Status: shows whether the auditing is enabled or disabled on the mailboxes and which operations that mailbox delegate and admin perform are recorded.
- Users with Forwarding: provides a table of users with forwarding enabled, including each user’s Full Name, Login Name, and Forwarding to.
- Users with Auto Reply: provides a table of users with auto-reply enabled, including each user’s identity, auto-reply state, start time, and end time.
Clutter Status: provides a list of users with Clutter (low priority message handling feature) enabled on Exchange Online.
Mailboxes without license report list mailboxes that need a license from Microsoft perspective.
Users by Connection Type: provides a table of user connection types. You can export, save, print, or schedule this table. You can also apply filters to this table.
Exchange Email Activity: shows user email activity over a chosen period. You can alternate between the Activity chart that enables you to view the split of email sent, read, or received and the User chart that enables you to understand the trend of the number of unique users performing different email activities. The table provides details on the number of emails sent, received and read per user in the chosen period.
Exchange Email App Usage: shows how many email applications are connecting to Exchange Online. You can alternate between:
Users view that provides the number of unique users that connected to Exchange Online using any email app
Apps view that shows the total count of unique users who used a specific app during the reporting period,
Versions view that provides the total count of unique users logging on from a specific version of the Outlook desktop. If the report can't resolve the version number of Outlook, the quantity will show as Undetermined.
You can filter the series you see on the chart by clicking on an item in the legend.
The table provides more details on which email apps are used by specific users during the chosen period.
Exchange Mailbox Usage: provides information about the level of activity for each user based on the amount of email sent and read. It also provides information about how much storage has been consumed by each user mailbox, and how many of them are approaching storage quotas.
You can alternate between:
Mailbox chart that shows you the total number of user mailboxes in your organization, and the total number that are active on any given day during the reporting period. A user mailbox is considered active if it has an email sent or read.
Storage chart that showcases the amount of storage used in your organization
Quota chart that shows the number of mailboxes in each of the four quota categories:
Good – number of users whose storage used is below the issue warning quota
Warning issued – number of users whose storage used is at or above the issue warning limit, but below prohibit send quota
Send prohibited – number of users whose storage used is at or above the prohibit send quota, but below prohibit send/receive quota
Send - receive prohibited – number of users whose storage used is at or above prohibit send/receive quota.
You can filter charts you see by clicking on an item in the legend. The table shows you a breakdown of mailbox usage at the per-user level. You can add additional columns to the table as needed.
Calendar Permissions: returns the sharing settings for a specified mailbox calendar folder. This information includes the calendar folder name, the username of the user who has access to the searched calendar and this user access rights. You can find more details on how to check the calendar permission for an user in this article:
How do I check and manage Calendar Permissions for an user?
Note: Operator needs to be assigned a management role and having management enabled to run this report.
- Users by Retention Policy: a detailed chart that shows a breakdown of users by the mailbox retention policy
Message Trace: allows you to determine whether an email message was received, rejected, deferred, or delivered by the service, and exactly when those events occurred. It also shows exactly what routes the message took before reaching its final status.
You simply need to input your search criteria based on information about the sender, recipients, date, time and subject of the message, submit a query the search results are displayed quickly.
In case the Legacy Protocol is disabled on the tenant, you can run the Message Trace selecting the 'Use Preview' option. Choosing this option the trace will be executed using Powershell.Note: To be able to consult this report an operator has to have an ‘Audit’ role.
Shared Mailbox Without Delegates shows a list of Shared Mailbox without a delegate defined
Published: 05/26/2019
Updated: 08/28/2020